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Change Without Resistance
Katherine Armstrong Katherine Armstrong

Change Without Resistance

Are you surprised at how quickly your people are adapting to working in new ways during different phases of lockdown and reopening? From a change management point of view, this doesn’t surprise me at all. Leaders simply don’t have time or energy to focus on managing resistance.

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Assumptions for “The Next Normal”
Katherine Armstrong Katherine Armstrong

Assumptions for “The Next Normal”

I’ve been thoughtful about the assumptions we make -- which is quite ironic, since one of the characteristics of an assumption is it’s something we’ve stopped thinking about consciously. Yet when the world goes topsy turvy -- either because of industry disruption or a crisis like the pandemic we’re now managing-- our assumptions get exposed.

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Decision Making Time Savers
Katherine Armstrong Katherine Armstrong

Decision Making Time Savers

With things changing every day, you and your leadership team don’t have a lot of time to make decisions. How can you make purposeful, realistic decisions faster? Consider the 4 ideas in this short article to expedite decisions today and build muscle for the future.

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Conscious Decision Making
Katherine Armstrong Katherine Armstrong

Conscious Decision Making

Chances are your leadership team has made a lot of decisions over the past few weeks as you navigate #covid. Have you taken the time to consider and summarize how you’re making these decisions? What if you take 15 - 30 minutes as you close out your workweek by reflecting on the questions you asked yourselves, and in what order, as you made decisions?

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Skipping Levels: Listening Without Surveys
Katherine Armstrong Katherine Armstrong

Skipping Levels: Listening Without Surveys

Hats off to the companies who see that listening for insight, connection and learning is even more important than surveying for data, action planning and reporting. An employee survey has its place. May that place be surrounded by a culture of skip-level conversations.

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